Remote IT Support

What is Remote or Virtual IT Support?

Remote Support has been around for ages but in recent times has become more common than ever in companies requiring IT Support.

Remote Support, also knows as Virtual Support, is the quickest way to resolve IT issues which will save you money as this service is not chargeable on an hourly basis.

All remote connections established with us are encrypted and secure using secure authentication methods to establish connections to your users PC’s and is completely safe.

Cryptic IT Solutions is a Remote IT Service Provider and our IT services provided are able to replace all issues a company would otherwise need an on-site technician to resolve. We are also able to manage your company’s entire IT infrastructure. What this simply means is that we are able to gain access to your Desktop or laptop PC and solve any of your technical issues from anywhere in the world! Instead of having to call technicians and waiting for them to arrive in hours, days or even weeks to fix your issue- our Remote Support team are able to rectify any your issues at the touch of a button.

We can manage your entire IT infrastructure remotely which includes desktops, laptops, printers, servers, and network equipment such as switches and routers. This allows us to fix issues remotely almost instantly which helps increase your business productivity due to less downtime.